Mariah is the Contractor Experience Manager at Troocoo within the Operations division.
Bringing over five years of extensive experience in the recruitment industry, Mariah has refined her skills and knowledge in her previous role as a Service Delivery Team Leader for a leading multinational recruitment firm. There, she excelled in managing background checks and ensuring compliance, showcasing her adeptness in navigating the complexities of recruitment operations.
Mariah holds a Bachelor of Behavioural Science (Psychology) from QUT, where her passion for working with people was ignited. In her current role at Troocoo, Mariah is driven by her primary objective to provide unwavering support to Troocoo's contractors throughout their journey with the company.
As our Contractor Experience Manager, Mariah collaborates closely with consultants to ensure seamless day-to-day operations and overseeing the creation and extension of contracts with precision.
What sets Mariah apart is her commitment to delivering exceptional customer service to all stakeholders. Addressing inquiries, resolving concerns, and proactively enhancing the overall contractor experience, Mariah approaches her responsibilities with a customer-centric mindset. Her ability to build positive relationships and ensure contractor satisfaction underscores her dedication to excellence.