ICT Vendor & Contract Manager
Job description
The Opportunity
Troocoo is proud to partner with a not-for-profit organisation in Queensland that aims to create a better world through social and environmental impact, to recruit a newly created ICT Vendor & Contract Manager on a 12-month fixed-term contract.
The ICT Vendor & Contract Manager plays a pivotal role in maintaining a trusted partnership with a critical ICT vendor, driving performance on a complex, multi-schedule, high-value contract, and identifying opportunities for innovation and continuous improvement.
Key Responsibilities Include:
Skills & Experience
Please note, we are only accepting applications from candidates with full Australian working rights who are currently based in Queensland.
Apply
Click ‘Apply’ or contact Laura Gibbons, Director – Procurement, Contracts & Supply Chain, on laura.gibbons@troocoo.com for more information.
Troocoo is proud to partner with a not-for-profit organisation in Queensland that aims to create a better world through social and environmental impact, to recruit a newly created ICT Vendor & Contract Manager on a 12-month fixed-term contract.
The ICT Vendor & Contract Manager plays a pivotal role in maintaining a trusted partnership with a critical ICT vendor, driving performance on a complex, multi-schedule, high-value contract, and identifying opportunities for innovation and continuous improvement.
Key Responsibilities Include:
- Act as the primary relationship manager for a major IT supplier, developing a deep understanding of their capabilities, performance, and strategic alignment.
- Support contract lifecycle management, including renewals, amendments, and compliance tracking.
- Monitor supplier performance against agreed KPIs and service levels and lead regular performance reviews.
- Identify growth opportunities within the supplier relationship.
- Work closely with procurement, legal, finance, and operations to ensure supplier activities are aligned and compliant.
- Create and present regular performance dashboards and insights to internal stakeholders.
- Proactively identify and mitigate risks related to supplier performance, compliance, or delivery.
Skills & Experience
- Minimum of 5 years’ experience in contract management, supplier relationship management, or commercial partnerships.
- Proven ability to manage complex, high-value ICT contracts and deliver strategic outcomes.
- Expertise in developing and managing supplier performance frameworks, contracts, and reporting tools.
- Strong communication, negotiation, and stakeholder engagement skills.
- Commercially astute with a strategic mindset and problem-solving approach.
- Experience working in cross-functional environments with service delivery teams.
Please note, we are only accepting applications from candidates with full Australian working rights who are currently based in Queensland.
Apply
Click ‘Apply’ or contact Laura Gibbons, Director – Procurement, Contracts & Supply Chain, on laura.gibbons@troocoo.com for more information.