Contact Centre Officer AO3

Location: Brisbane
Job Type: Contract
Discipline: Business Services
Reference: 1314376
Posted: 14 days ago
Troocoo are an Australian privately-owned, national executive search, recruitment, and HR solutions business. Troocoo have a dedicated Government recruitment team who recruit contract roles across Local, State and Federal Government.
Based at Cannon Hill (parking available), an opportunity has become available for a Contact Centre Officer (AO3) on an initial 3 month contract. 

About you
  • Providing exceptional customer service on the phone - following a script as required
  • Answering customer calls to address their needs
  • Clarifying information and calming angry customers when needed
  • Utilising the database to record information
About you
  • Previous experience within a contact centre is mandatory - high volume calls
  • Ability to use databases and touch type as required
  • Exceptional customer service and willing to go above and beyond
  • Empathy and resilience when working with customers
These roles are shortlisting NOW! The hourly rate is $44.49 p/hour + super, on an initial 3 month contract with high view to extend. You will be part of a high performing team and have the ability to really make your mark.
Do not miss out and apply today!