This job involves assisting the Engagement and Corporate Services Team with maintaining files in their CRM software, answering phone queries and managing their email inbox.

Your Key Responsibilities:
Provide comprehensive administrative assistance by managing and organising files and correspondence efficiently.
Ensure all documentation is accurately recorded and easily retrievable.
Update electronic case management and document management systems, ensuring data integrity and consistency across platforms.
Analyse and categorise documents related to external review cases.
Provide backup support to the Registry team which may involve: 

• Receiving telephone enquiries and directing them to the appropriate area.
• Providing sustained output and delivery of high-quality information management including data input into spreadsheets and registers in the Office.

Provide staff of the Office and visitors with a courteous and responsive service, ensuring a welcoming environment and assist with any inquiries or requests promptly and efficiently.
Assist in other administrative tasks as required, including coordinating office activities to ensure smooth operational flow of the Office.

Your Skills and Experience:
The ideal candidate will be a fast learner with demonstrated experience in administration, processing, correspondence, records management (ideally CRM). Further essential skills include:

• High level of attention to detail
• Excellent customer service and communication skills
• Reliable and adaptable to respond to changes in workloads and priorities.
• Experience working in a government environment

How to apply:
If you think that this is the role for you, please apply with your current resume, including the names and contact details of two referees. Please note only shortlisted candidates will be contacted.