About the Role: Are you a skilled Business Process Analyst with a passion for driving efficiency and impactful change? We’re looking for an experienced professional to join a collaborative team in higher education, focused on enhancing work-integrated learning (WIL) processes. This is a unique opportunity to streamline operations and make a real difference in a dynamic, high-impact project environment.

Project Overview: Join a team within the higher education sector dedicated to supporting WIL programmes, which provide essential real-world experiences for students. The team utilises InPlace, a system for managing WIL activities, and the project is aimed at system integration and enhancing the end-user experience for students and industry partners. The project addresses significant challenges around process inconsistencies, data quality, and system integration.

Position Summary: As a Business Process Analyst, you will be responsible for designing, analysing, and implementing business processes using BPMN to improve efficiency and the user experience within a higher education context. You will work closely with stakeholders, translating business needs into detailed process maps and supporting process enhancements through to successful implementation.

Key Responsibilities:

• Develop and refine Business Process Architecture, creating detailed process maps using BPMN.
• Analyse existing processes to identify inefficiencies and areas for improvement.
• Facilitate workshops and meetings to validate process flows and gather stakeholder feedback.
• Provide training and support to staff on new processes and tools.
• Collaborate with project team members to ensure alignment between process development and technological updates.
• Monitor and assess the effectiveness of new processes, recommending further improvements as needed.
• Maintain comprehensive documentation of process maps and related materials.

About You:

• Experience: Proven experience as a Business Process Analyst or in a similar role.
• Skills: Strong knowledge of Business Process Architecture, BPMN, and process mapping tools.
• Analytical: Excellent analytical and problem-solving skills.
• Communication: Strong communication and interpersonal skills to engage effectively with stakeholders across the education sector.
• Teamwork: Able to work both independently and collaboratively within a team.

Why Choose Troocoo?

• Quick & easy payroll submissions & weekly pay
• Salary Sacrifice
• Dedicated contractor experience team
• Contractor events
• Novated leasing
• Exclusive benefits through Flare HR 

If you’re an experienced Business Process Analyst we encourage you to apply today!