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Technical Writer

Job Title: Technical Writer
Contract Type: Contract
Location: CBD & Inner Suburbs
Industry:
Reference: 828455
Job Published: February 25, 2019 16:45

Job Description

An exciting opportunity has arisen for a Technical Writer to join this well established market leader at their head office in the Brisbane CBD.  The successful candidate will be working in a supportive team and an easy going culture, this is well suited to someone who is happy to roll their sleeves up and do whatever it takes to get the job done.

Role Responsibilities:
  • Develop, publish and maintain high-quality user manuals and guides for customers to follow so that customers have easy to understand technical information 
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
  • Research, outline, write, and edit new and existing content, working closely with various project resources to understand project requirement
  • Modernising existing templates and create new ones for Project Managers / Service Desk specialists.
Essential Skillset:
  • 5+ years experience as a Technical Writer
  • Ability to write clear and concise technical content that can be understood by a globally diverse audience
  • Ability to work autonomously 
  • Experience with MS Visio in order to create workflows
  • Demonstrated experience with user manuals and service catalogs  
  • Ability to communicate clearly and to simplify technical concepts and explain them
If you have the relevant experience and required skill-set, please apply today to be considered for this opportunity.  Please apply by submitting your application in word format only, or for further information, please email Frances Standen or Gerard Creedon at TROOCOO - ICT@troocoo.com.

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