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Technical Writer

Job Title: Technical Writer
Contract Type: Temporary
Location: CBD & Inner Suburbs
Industry:
Reference: 755932
Job Published: August 01, 2018 09:15

Job Description

TROOCOO currently has a fantastic opportunity for Technical Writer who is seeking their next challenge in the Resources sector. To be considered you must have experience working with multiple product development teams to deliver user assistance to customers.

Role Responsibilities:
  • Working with development teams, subject matter experts, and product managers to deliver user assistance
  • Create user documentation, release notes, knowledge base articles, FAQs, and training material for both internal and external customers
  • Develop and maintain internal process documentation
  • Prepare, copy edit, and proofread a range of documentation
Essential Skillset:
  • 5+ years of hands-on experience developing user assistance and training material
  • Excellent understanding of the processes and technologies required to deliver high-quality user assistance in a highly automated agile environment
  • Excellent technical communication and time management skills
  • Experience documenting complex software to help users get the most out of the software.
  • Experience in the Resources sector highly regarded
If this sounds like something you would be interested in, please email Martin Castle or Frances Standen at TROOCOO at ICT@troocoo.com or call on 07 3054 1124 for a confidential discussion.

Alternatively, please apply by submitting your application in word format and we'll come back to you shortly to discuss the role further.

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