Lead Business Analyst

Job Title: Lead Business Analyst
Contract Type: Permanent
Location: CBD & Inner Suburbs
Reference: 818287
Job Published: January 29, 2019 10:30

Job Description

Our client is currently undergoing an upgrade of their Enterprise Customer Management Solutions (ECMS) and they have a new requirement for a Lead Business Analyst who will partner with key internal and external stakeholders to elicit, analyse, communicate and validate requirements for changes to business processes, policies and systems.

They will be required to drive innovation and agility through the approach to solving business problems and opportunities through process change and technology solutions. They will be leading a team of Business Analysts while providing advice, guidance and support to the team. 

Essential Skillset:
  • Bachelor level tertiary qualification
  • 3+ years in a similar Lead Business Analysis role
  • Experience with Customer Relationship Management or Customer Management Solutions essential (i.e Salesforce)
  • Demonstrated experience in successfully influencing and negotiating with stakeholders to achieve goals
  • Ability to understand and document business processes using standard notation 
  • Experience in documenting and implementing web-based, web-enabled and mobile business applications.
  • Experience in agile methodologies and how they can be applied to business requirements gathering and tracking
  • Exceptional leadership skills
  • BPMN process modelling
  • Experience on Salesforce Implementation Projects highly desirable 
If this sounds like something you would be interested in please apply today to be considered for this opportunity.  Please apply by submitting your application in word format only.

For further information about this opportunity, please email Frances Standen or Martin Castle at TROOCOO at or call 07 3054 1124 for more information.

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