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IT Support Engineer

Job Title: IT Support Engineer
Contract Type: Permanent
Location: CBD & Inner Suburbs
Industry:
Reference: 844130.1
Job Published: April 30, 2019 10:45

Job Description

TROOCOO is currently partnered with a Brisbane based market leader in their search for an IT Support Engineer to join their rapidly growing Global Organisation, based in their Head Office in Brisbane CBD.

There are very few opportunities like this in Brisbane for recent graduates to join a technology and engineering focused business who are at the forefront of their market. 

The role

  • Provide direct support for user’s desktops, laptops, printers and other peripheral devices
  • Provide application support for a variety of software packages
  • Provide support for office communication such as phones, voice over IP and video conferencing
  • documentation up to date
  • Support remote users across various time zones
  • Maintain various records including asset lists and backups
  • Escalate problems to other team members when necessary
To be successful in this newly created role you will need the following sills and experience:
  • 1-3 years' experience in a similar role
  • 1 Line support and basic incident management experience
  • Familiarity with Windows 10
  • Degree in Information Technology or relevant certifications
  • Office 365 administration experience
  • Basic Active Directory administration experience (user account creation, record maintenance, etc.)
  • Basic Windows Server 2012-2016 configuration and management experience
  • Asset list and documentation maintenance experience
  • Customer service experience and an understanding of managing customer expectations
If you have the relevant experience and required skill-set, please apply today to be considered for this opportunity.  Please apply by submitting your application in word format only, or for further information, please email TROOCOO at ICT@troocoo.com.