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Compliance Project Officer

Job Title: Compliance Project Officer
Contract Type: Contract
Location: CBD & Inner Suburbs
Industry:
Reference: 1013727
Contact Name: Annie Kennedy
Contact Email: annie.kennedy@troocoo.com
Job Published: September 08, 2020 11:47

Job Description

Our client are an established organization and offer  solutions to support home loan and business customers. The Corporate and Strategy team work to support entrepreneurs and business owners in reaching their potential by ensuring that the service they provide has the systems and processes in place to be as effective and efficient as possible. 

Key deliverables: 
  • Support the development and implementation of the quality framework
  • Analyse and report on audit findings, respond to and manage customer complaints, business continuity and AML compliance
  • Implement a compliance program that ensures a high level of customer service and improvement outcomes
  • Work closely with Risk and Assurance and Legal teams to review and manage audit findings
  • Capture and report information including to the executive and board
  • Coordinate responses to the Audit Office and other relevant agencies
  • Manage and lead multiple projects within timeframes and budgets as required. 
Key capabilities:
  • Substantial experience in compliance/ risk within a financial services organisation, and or regulatory agency. 
  • The ability to manage and deliver complex projects and manage high standard of commitment to quality customer service
  • Excellent verbal, interpersonal and written communication skills including the ability to prepare correspondence reports, briefs for reporting.
  • Results focused and effective as a team member under limited supervision and direction
  • High degree of proficiency in Microsoft suite products
  • Qualifications in compliance, quality assurance, auditing or related fields is highly desirable, along with project management and reporting experience. 
This will commence as a six month contract with a view for another six depending on business requirements.  A competitive hourly rate along with a supportive and friendly organisational culture makes this a fantastic opportunity to secure. Australian residents with full working rights only to apply.

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