Application Specialist Lead

Job Title: Application Specialist Lead
Contract Type: Permanent
Location: Brisbane
Reference: 568589
Job Published: January 24, 2018 10:00

Job Description

Our client is a large Australian owned organisation and they are now embarking on an exciting new growth phase which includes a significant investment in both people and technology. As the Applications Lead, you will Lead a team of application specialists whose focus will be on system availability and facilitation of changes into these core business platforms. Critical to being successful in this role is the ability to build, lead and mentor a high performing team that adopts and adapts best practice IT Service Management.

Role Responsibilities:
  • Lead and facilitate the adoption of best practice IT Service Management into the Application Services team.
  • Ensure the application specialist team capability is supported and applied appropriately across the Superannuation Administration, CMS, DMS and CRM environments.
  • Coordinate and lead the application specialists in the team to ensure the required application service standards are met for availability and customer experience
  • Coordinate change management activities across the Application Specialist and Business Analysis services following a blended ITIL/Agile change management process; including ensuring all applications are up to date and business change is deployed appropriately
  • ensure appropriate resources are available for the any testing, change management and training plans to ensure the quality of projects and their smooth execution
Essential Skillset:
  • Demonstrated experience in production support of business critical system and a strong ITSM background
  • 2-4 years’ of strong technical leadership experience in a complex Enterprise environment
  • High level interpersonal skills with demonstrated ability to build strong rapport with end users
  • High level analytical, problem solving and research skills in dealing with complex enterprise system issues
  • Administration of Windows servers and Linux environments (desirable)

If this sounds like something you would be interested in please apply today to be considered for this urgent contract opportunity.  Please apply by submitting your application in word format only.

For further information about this opportunity, please contact Martin Castle  at TROOCOO on 07 3054 1129 for a confidential discussion.

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