Customer Experience Specialist
Amanda is a Customer Experience Specialist with TROOCOO, her role is critical in ensuring the overall candidate experience is exceptional here in Brisbane, supporting our clients and ensuring our candidates have the best possible support when working with us.
After completing a Bachelor of Business from Texas Woman’s University in the USA, Amanda gained a number of years’ experience working within account management roles in New York both within the financial services and technology sectors. She has worked with start-up organisations through to large corporations and her role requires her to develop strong and effective client relationships at all times.
All of Amanda’s positions have been client facing, she has a passion for people, coming up with solutions for her customers and truly partnering with them to help their business grow.
In Amanda’s current role she is able to build long standing relationships with our candidates and clients optimising coommunication levels and proividing a valuable avenue for feedback for us to improve. Amanda’s aim is to always listen to what our candidates need, hoping to add value to their job search at every touch point, and be a support for them through what can be an intense process.